Computer and network support technicians are increasingly in demand in Great Britain, as companies rely heavily on their technical advice and capacity to solve problems. With the increasingly complex nature of technology, growing numbers of qualified workers are required to specialise in the various different areas we need to be sure will work effectively.

Accredited exam preparation packages are vital - and must be supplied by your training company. Students regularly can get thrown by practicing questions for their exams that don't come from official boards. It's not uncommon that the phraseology can be completely unlike un-authorised versions and you need to be ready for this. A way to build self-confidence is if you check whether you're learning enough by doing tests and practice exams to prepare you for taking the proper exam.

Considering how a program is 'delivered' to you is often missed by many students. How many stages do they break the program into? And in what order and what control do you have at what pace it arrives? Often, you will join a program staged over 2 or 3 years and receive a module at a time. This sounds logical on one level, until you consider this: It's not unusual for trainees to realise that their training company's typical path to completion isn't the easiest way for them. They might find it's more expedient to use an alternative order of study. And what happens if they don't finish inside of the expected timescales?

In a perfect world, you want ALL the study materials up-front - meaning you'll have all of them to return to any point - at any time you choose. Variations can then be made to the order that you complete each objective where a more intuitive path can be found.

We'd all like to believe that our careers will remain safe and the future is protected, but the growing reality for most jobs throughout the United Kingdom currently seems to be that security just isn't there anymore. Whereas a sector experiencing fast growth, with a constant demand for staff (through a massive shortfall of trained professionals), provides a market for proper job security.

Offering the IT business for example, a key e-Skills investigation highlighted a skills shortage in the country in excess of 26 percent. Put directly, we're only able to fill just 3 out of every 4 jobs in Information Technology (IT). This one fact in itself highlights why the country urgently requires many more new trainees to get into the IT industry. While the market is developing at such a speed, could there honestly be a better sector worth considering as a retraining vehicle.

The somewhat scary thought of securing your first computer related job can be relieved by training colleges, through a Job Placement Assistance service. At the end of the day it isn't a complex operation to secure employment - as long as you're correctly trained and certified; the growing UK skills shortage sees to that.

Having said that, it's important to have help with your CV and interview techniques though; and we'd encourage all students to get their CV updated the day they start training - don't put it off till you've finished your exams. A good number of junior support jobs have been offered to students who are still studying and have yet to take their exams. This will at the very least get you on your way. The most reliable organisations to help get you placed are generally specialist independent regional recruitment consultancies. As they will get paid by the employer when they've placed you, they have the necessary incentive to try that bit harder.

In a nutshell, as long as you put the same commitment into landing your first job as into training, you're not likely to experience problems. Some trainees curiously conscientiously work through their course materials and just give up once they've got certified and seem to expect employers to find them.

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